S7 Gamer Privacy Policy — Our Responsibility and Commitment to Protecting Your Data

S7 Gamer (s7gamer.com) is a Bangladeshi online entertainment and betting platform. We place the highest importance on our members' privacy. This Privacy Policy ("Policy") applies to the S7 Gamer website, mobile app, and all related services.

This policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep it safe. By creating an account or using S7 Gamer's services, you agree to this policy.

This policy applies to members of all ages; however, S7 Gamer's services are strictly available to users aged 18 and above.

S7 Gamer collects two types of data — information you provide directly, and information collected automatically based on how you use the platform:

S7 Gamer collects data through the following methods:

• Information provided directly by you: When completing the registration form, uploading documents for KYC verification, or communicating with our support team.
• Automatic Collection: While you use S7 Gamer, cookies, log files, and web beacons automatically record certain information.
• Payment Gateway: When you transact via bKash, Nagad, or other payment services, the transaction ID and amount are recorded in our system.
• Device sensors (app): Device accessibility data may be collected while using the mobile app — solely to ensure proper app functionality.

S7 Gamer uses your information for the following purposes:

• Account Management & Verification: Verifying identity and confirming age.
• Service Delivery: Betting services, payment processing, and reward distribution.
• Security Assurance: Prevention of fraud, scams, and money laundering.
• Customer Service: Resolving issues and handling complaints.
• Personalized experience: Showing you relevant markets and offers based on your preferences.
• Legitimate communications: Sending important updates, security alerts, and payment confirmations.
• Legal Compliance: Meeting applicable legal and regulatory requirements.

S7 Gamer's core principle is that your data is never sold or shared with third parties for commercial purposes. However, data may be shared in certain limited circumstances:

• Payment Processor: bKash, Nagad, Rocket, and other payment partners receive only the information necessary to process transactions.
• Law Enforcement: Under a court order or mandatory legal requirement.
• Third-Party Service Providers: Cloud hosting, cybersecurity — partners who support S7 Gamer's operations and are bound by strict confidentiality agreements.
• Business Transfer: In the event of a company merger or acquisition, the new entity will be required to uphold the same privacy standards.

S7 Gamer uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality. The types of cookies used are outlined below:

Cookies can be disabled from your browser settings at any time, though some site features may not function as a result. The toggles above save your preferences.

S7 Gamer retains your data only for as long as necessary or required by law. Retention periods vary by data type:

• Account Information: For the duration of the active account and 5 years after closure (regulatory financial requirement).
• Transaction history: Minimum 7 years (in accordance with financial compliance regulations).
• KYC Documents: 5 years after account closure.
• Support Conversations: Automatically deleted after 3 years.
• Login Log: Deleted after 90 days.
• Marketing Data: Deleted within 30 days of opting out.

As an S7 Gamer member, you have full control over your own data. You can exercise the following rights at any time:

S7 Gamer uses industry-standard technology and practices to protect your data. Our key security layers include:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 database encryption: Sensitive data is stored encrypted.
• Two-factor authentication (2FA): OTP is mandatory for withdrawals and sensitive account changes.
• Regular Security Audits: Regular third-party penetration testing.
• DDoS Protection: Protection against server attacks.
• Restricted Staff Access: Role-based access control — access is limited strictly to those who need it.

S7 Gamer strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.

Age is verified at registration, and additional ID may be requested in suspicious cases. If a minor's account is ever detected, it is immediately closed and all associated data is deleted.

S7 Gamer may update this Privacy Policy from time to time, due to new services, legal changes, or technological developments.

For significant changes, members will be notified by email or SMS at least 14 days in advance. For minor updates, only the "Last Updated" date at the top of this page will be revised.

Continued use of S7 Gamer after any policy changes takes effect will be considered your acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact S7 Gamer: